Accessibility Statement
Frequently Asked Questions
Expert strategic insights and clear answers regarding HealthProLux clinical advisement, the Jackson BHT Model™, and the future of behavioral health system transformation.
What is HealthProLux?
HealthProLux is a premier healthcare strategy and consulting firm founded by Rolonda S. Jackson, MBA-HA, MSN-LM, BSN, RN, PHN. We partner with healthcare networks, nonprofits, and public agencies to design prevention-centered behavioral health systems guided by the Jackson BHT Model™.
What is the Jackson Behavioral Health Transformation Model™?
The Jackson BHT Model™ is a strategic framework designed for lasting system change. It shifts delivery from reactive crisis management to prevention-centered care through clinical innovation, optimized operational performance, and robust board governance.
What is a Behavioral Emergency Response Team (BERT)?
BERT is a proactive clinical model designed to identify and de-escalate behavioral crises before they reach a critical state. By deploying a specialized clinical team early, institutions can drastically improve patient safety and reduce escalation events.
How can HealthProLux help our hospital implement a BERT?
We offer end-to-end consulting for BERT implementation, including data-driven assessments, program design tailored to your facility, staff clinical training, alignment with Magnet standards, and long-term sustainability monitoring.
What clinical results have been achieved through these solutions?
Programs architected by our founder have achieved an 84% reduction in behavioral escalation events, a 75% reduction in workplace injuries, and a reduction in Length of Stay (LOS) from 2.01 to 1.41.
Does HealthProLux offer remote advisory and consulting?
Yes. Although we are based in Menlo Park, HealthProLux serves healthcare networks, public agencies, and nonprofits nationwide through on-site implementation and remote strategic advisory.
What is the HealthProLux Behavioral Health Transformation Institute?
The Institute is our research and policy arm dedicated to prevention-centered system innovation. We host webinars, publish policy briefs and white papers, and facilitate national dialogue on workforce development and housing stability.
Are training courses and certifications available?
Yes. We provide workforce development training for clinical teams, community organizations, and healthcare leadership, including AHA certifications and specialized system transformation curricula.
Do you provide Notary and Fingerprinting services?
Yes. As a full-service advisor to healthcare professionals and organizations, we offer official notary and fingerprinting services as part of our operational support suite in Northern California.
Where is HealthProLux located?
We are headquartered in Northern California, specifically serving the Greater Bay Area and Central Valley, with a strategic presence facilitating national behavioral health partnerships.
How does HealthProLux support government and agency work?
We provide public agencies and nonprofits with comprehensive strategic planning, Grant/RFP development, and system foundations focusing on policy alignment and community infrastructure.
What makes your methodology different?
Our work is anchored in the trademarked Jackson Behavioral Health Transformation Model™, which shifts focus from reactive crisis intervention to high-performing, prevention-centered systems that drive equity and responsiveness.
How can we start a transformation partnership?
The first step is a strategic consultation. Organizations can reach out via info@healthprolux.com or our website's request form to begin an assessment and explore clinical alignment with our transformation model.